We are searching for someone to provide our customers with efficient and friendly services ranging from waxing, tinting, and facial services. You need a minimum of 3 years working in the industry. We will train you on everything you need to do in order to be successful in this position.
To excel in this position, you should be a self-starter and highly customer service-oriented. You’ll be responsible for recommending products, checking clients in and out, as well as providing services, turning the room over, and keeping the clinic clean.
We’re seeking an outgoing, customer service-oriented, team player person to join the Meta Esthétique team for a part-time to a full-time position. Must be open to working evenings and weekends. Must be comfortable in a small intimate setting, working with a small group of people.
When fully booked, you may see anywhere between 6+ clients a day. We very much focus on quality vs quantity. There is a 90-day probationary period where you will be thoroughly trained on how to perform all Meta Esthétique services before working on clients. In these first 90 days, you will also be trained on our amazing skincare line and how to educate clients on the best products for their skin, as well as our company values and philosophy of work.
You will be trained on how to work and operate the front desk duties and assist as support staff to the other coworkers working during your shift.
Greet customers upon arrival and guide them through our list of products and services
Perform services with a professional and non-judgmental attitude
Offer upgrades and retail that improve the client experience, and cross reference other services.
Answer the phone, texts, social media messages
Occasionally represent Meta Esthétique on social media (going live, posting to stories, etc)
Participate in continuing education programs and staff meetings
Check out and rebook guests
Deep clean and support fellow team members when not working on clients
Assist with client paperwork, filing, and other administrative tasks when appropriate
Qualifications and Skills:
MUST be bilingual (français and english)
Must be able to follow directions and be a self-starter
Flexible schedule, including weekends and evenings
Exceptional customer service skills
Keen attention to detail
Ability to manage time well and prioritize work
Comfortable with technology and social media
Able to suggest and sell products based on specific client needs.
- Training provided on products, treatments and technology provided in our practice
- Complimentary treatments on a monthly basis
- Quarterly team activities
- Monthly team bonus can be earned after 90 day probationary employment trial
Hours: 21h a week to start, between Wednesdays to Saturdays
Pay structure: Hourly + Tips, and Monthly Team Bonus. Can be making up from 18 to 35$/hour
Contact: No phone calls or walk-ins.
To apply: If you are interested in this position please email email@example.com with your resume and cover letter. Make the subject title “I’m your next Meta Fairy” and include your favorite skincare treatment that you love to perform and your favorite professional skin care brand! We look forward to hearing from you!